Support

No. Wisepetrol is a standalone device.There is no app to download, no account to create and no subscription to pay. Plug it in and drive — there is nothing further to set up or manage.

Usually under 30 seconds once you have located the OBD2 port.Finding the port for the first time may take a little longer — it is normally under the dashboard on the driver’s side. Your vehicle han...

Installation takes three steps and no tools. Find your OBD2 port. On most vehicles it sits underneath the dashboard, near the steering column or driver’s side footwell. It is a trapezoid-shaped soc...

Wisepetrol is a compact plug-in device that connects to your vehicle’s OBD2 port — the standard diagnostic socket fitted to most cars built from 2001 onwards.It is designed to support more efficien...

Many couriers allow for package redirection to a new address, though this service may be subject to their policies and the status of your shipment. It's important to contact them as soon as possibl...

To avoid this issue in the future, please ensure that your shipping address is correct before finalizing your order. Double-check all details, including your address and contact information, during...

If your order has already been dispatched and you need to change the delivery address, we recommend contacting the courier directly. Some carriers offer options to redirect the package to a new add...

If the courier is unable to redirect your package, it will be delivered to the original shipping address. You may need to arrange for a re-delivery or pickup through the courier's services. In case...

Shipping delays can occur due to several reasons, such as high demand, weather conditions, or issues at the carrier’s facility. We do our best to ensure timely deliveries, but please note that thes...

If your order has not been processed or shipped, we can help you update the shipping address. Please contact customer support as soon as possible with the new shipping address. Once your order has...